If I buy a VTech product through eBay - Am I still covered under the 12 month warranty in the event of a fault?
Unfortunately whilst VTech are happy to answer any queries on the product(s), we are unable to uphold any warranty claim on items purchased via Ebay. Our warranty is valid only for the original purchaser of products which are purchased from a VTech authorised retailer and is not transferable to another individual or company through unofficial outlets such as eBay. Any warranty queries for items purchased through online auction websites should be directed back to the seller for consideration.
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